App development update: fast, battery-safe sync achieved
Hello Everyone,
We wanted to share an update on where we are with app development, particularly around connection and syncing, one of the most important foundations of the experience.
Our core goal has been to achieve:
- Fast connection and sync
- Reliable connection on the first attempt
- No impact on ring battery life
We’ve now achieved fast connection and sync with no battery degradation. Our remaining challenge is achieving “connect first time, every time.”
On iOS, we’re seeing much stronger and more consistent results. While there are still issues we’re working through, we believe the experience now represents a meaningful step forward for users.
On Android, this remains more difficult. We’re still seeing occasional connection failures that require users to retry, with behaviour varying across different brands, models, and OS versions. Some Android devices perform well most of the time, while others still need further improvement.
We’re continuing to focus engineering effort here, including bringing in additional expertise, to improve stability across the remaining devices.
Aside from connectivity, the rest of the new app design is almost ready to go, and we’re now fixing the final UI bugs.
As always, we’ll keep you closely informed as we make progress on both iOS and Android. We’re getting closer to restarting shipments and will share more soon.
— The Velia Team
