App and Sync Progress

Thank you to everyone who’s reached out over the past week. Your feedback continues to drive our work and keeps us focused. 

Right now, our top priority is making the Velia app more stable, reliable, and user-friendly. The team is working intensively to strengthen three key areas: connectivity between the ring and app, smoother and faster data syncing, and a simpler, more intuitive interface. These improvements are essential for delivering the dependable experience you expect, and we’re already seeing encouraging progress as we move forward. 

We’ve also addressed an issue that affected around 14% of users. When the ring’s battery was fully drained before syncing, data could have been lost. To resolve this, we’ve released updated versions of our iOS and Android apps, which now keeps your data protected.  

On the sleep tracking front, we’re continuing to refine how the algorithm distinguishes between restless sleep and actual awake time during the night. While the current model relies on movement, temperature, and heart rate, we know it can sometimes misinterpret restlessness as being awake. To improve this, we’re retraining the model with more diverse, real-world data, and your ongoing feedback is a crucial part of this process. 

Check back next week for more updates as our journey continues.  

— The Velia Team